Refund Policy

Last Updated: April 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Subtledailyporch will process refunds for services provided through the website subtledailyporch.com. Our goal is to ensure transparency and fairness while protecting the rights of both the users and Subtledailyporch.

Scope and Applicability

This policy applies to all users of subtledailyporch.com who purchase services offered by Subtledailyporch. By using our services, you agree to the terms outlined in this Refund Policy.

Definitions

  • “Services” refers to the software as a service (SaaS) products provided by Subtledailyporch through subtledailyporch.com.
  • “User” refers to any individual or entity that accesses or uses the Services provided by Subtledailyporch.
  • “Refund” refers to the return of funds to the User for Services that have been purchased but not utilized or that do not meet the agreed-upon specifications.

Main Policy Content

1. Refund Eligibility

Users may request a refund under the following circumstances:

  • If the Services were not delivered as described in the service agreement.
  • If the User experiences technical issues that prevent access to the Services, provided that such issues are reported within 30 days of the purchase.
  • If the User cancels their subscription within the first 14 days of the initial purchase, provided that the Services have not been utilized beyond the initial setup.

2. Refund Request Process

To initiate a refund request, Users must:

  1. Contact Subtledailyporch via email at [email protected] or by phone at +13521024230.
  2. Provide the order number, date of purchase, and a detailed explanation of the reason for the refund request.
  3. Submit the request within the applicable refund period as outlined in Section 1.

3. Processing Refunds

Refunds will be processed within 14 business days of receipt of the refund request, provided that the request meets the eligibility criteria outlined above. Refunds will be issued using the original payment method used for the purchase.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Adhere to the timelines specified in this policy for refund eligibility.

Limitations and Disclaimers

Subtledailyporch reserves the right to refuse a refund request if:

  • The request is made after the applicable refund period.
  • The Services have been utilized beyond the initial setup period.
  • The User fails to provide adequate documentation to support the refund request.

In no event shall Subtledailyporch be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the Services, including but not limited to loss of profits, data, or other intangible losses.

Data Protection/Security

Subtledailyporch is committed to protecting the privacy and security of User information. All refund requests and associated data will be handled in accordance with our Privacy Policy, which can be found on subtledailyporch.com.

Changes to Policy

Subtledailyporch reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on subtledailyporch.com. Users are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Subtledailyporch
  • Phone: +13521024230
  • Email: [email protected]
  • Address: One World Trade Center, 285 Fulton St, Floor 12, Office 45, New York, NY 10007, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Subtledailyporch is registered, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts of that jurisdiction.